How to Register and Log In for the First Time

Louise Marshall
Louise Marshall
  • Updated

When you log in to the benefits portal for the first time, you’ll need to complete a short registration process.

Before you begin, you'll receive:

  • An invitation email to register
  • A verification email to confirm your email address

First-Time Registration Steps

  1. Select the registration link in your invitation email.
  2. Enter your date of birth.
  3. Complete the CAPTCHA security check.
  4. Select Next.

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Create Your Login Details

Depending on how your portal has been set up, you may see one of the following options:

If you need to create a username

  1. Create a username.
  2. Create a password.
  3. Select Next.

If your username has already been provided

  1. Create a password.
  2. Select Next.

Your password is always chosen by you.

Accept the Terms of Use

To continue:

  1. Review the Zest Terms of Use.
  2. Select Accept.

You must accept the Terms of Use before accessing the portal.

 

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Verify Your Email Address

After accepting the Terms of Use, you’ll be sent a verification email to the email address provided by your employer.

To verify your account:

  1. Open the verification email.
  2. Select the verification link.
  3. On the Account Verified page, select Return to Login.

You can then sign in using your username and password.

Two-Step Verification

If your company uses Two-Step Verification, you'll be asked to complete an additional security check when signing in.

Need Help?

If you:

  • Haven't received your registration email
  • Haven't received your verification email
  • Can't access your account

Please contact your HR team or support team for assistance.

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