Two-Step Verification adds an extra layer of security to your account and helps protect your personal information.
If Two-Step Verification is enabled by your organisation, you'll be prompted to set it up the first time you log in after registering.
Before You Begin
You'll need to install an Authenticator app on your mobile device, such as:
- Microsoft Authenticator
- Google Authenticator
Once installed, select Set Up Two-Step Verification to begin.
How to Set Up Two-Step Verification
- Open the Authenticator app on your mobile device.
- Select Set Up Two-Step Verification in the portal.
- Scan the QR code displayed on screen using your Authenticator app.
- Your Authenticator app will generate a verification code.
- Enter the verification code into the Verification Code field.
- Select Continue to complete the setup.
What Happens Next?
Once your verification code has been successfully validated:
- Two-Step Verification will be enabled on your account.
- You'll see a confirmation message.
- A confirmation email will be sent to your registered email address.
Can I Trust My Device?
Yes.
During setup or future logins, you may be given the option to trust this device.
If you choose to trust the device, you won't be asked to complete Two-Step Verification again on that device for a specified period of time.
When Will I Need to Enter a Verification Code?
After Two-Step Verification has been enabled, you'll be asked to enter a verification code when signing in, unless you're using a trusted device.
The verification code is generated by your Authenticator app and changes regularly for security purposes.
Need Help?
If you're unable to:
- Install an Authenticator app
- Scan the QR code
- Enter a valid verification code
- Complete the setup process
Please contact your HR or support team for assistance.