How to Keep Your Details Up to Date (Employee Self‑Service)

It's important to keep your personal details up to date so that your employer and benefit providers have the correct information for your benefits.

Depending on your organisation's setup, you may be able to update some details yourself using Employee Self-Service in the Zest Benefits portal.

Please note: Not all organisations enable Employee Self-Service. If this feature is not available, you'll need to contact your HR team to request any updates.

Where Can I View My Personal Details?

Select My Details from the menu in the top-right corner of the portal.
The My Details page allows you to view the information your employer holds for you, which may include:

• Preferred forename
• Date of birth
• Legal gender
• National Insurance number
• Home address
• Phone number
• Work email address
• Personal email address

What You Can Update

If Employee Self‑Service is available to you, you’ll be able to update some or all of the following details:

• Your home address
• Your phone number
• Your preferred forename

How Do I Update My Details?

1. Select My Details from the top-right corner of the portal.
2. Select Update Details.
3. Edit any available fields.
4. Select Save Changes.

Your changes will be securely saved and updated within the portal.

How Do I Update My Email Address?

If enabled by your organisation, you'll be able to:

• Update your personal email address
• Choose your primary email address

To make changes:

1. Select Update Personal Details.
2. Edit the available email fields.
3. Select Save Changes.

Why Am I Being Asked for My Password?

If you change your primary email address, you'll be asked to enter your password before the changes can be saved. This helps keep your account secure.

Why Can't I Edit My Details?

If Employee Self-Service has not been enabled by your organisation, your details will be displayed as read-only.

You'll still be able to view your information, but any changes must be requested through your HR team or support team.