What Is My Account?
The My Account page allows you to view information related to your portal login and account security.
You can view your account information by selecting the arrow in the top-right corner of the portal and choosing My Account.
What Information Can I View?
Depending on your organisation's setup, you may be able to view:
- Email address
This is your primary email address, as shown on your My Details page. - Last login
Shows the most recent time you accessed the portal. - Username
Displays your username, if applicable. This may be blank if you log in using Single Sign‑On (SSO) only. - Password
Shown if you use a username and password to log in. This will not be displayed if you use SSO only.
Can I Change My Username or Password?
You may be able to update your:
- Username
- Password
To make a change:
- Select Change next to the relevant field.
- Update the information as required.
- Save your changes.
Will I Receive Confirmation of My Changes?
Yes. Whenever a change is made to your account information, a confirmation email will be sent to your registered email address.
This applies to updates such as:
- Username changes
- Password changes
Why Can't I Edit My Account Information?
The account options available to you will depend on your organisation's security settings and login method.
For example:
- Users accessing the portal through Single Sign-On (SSO) may not be able to edit username or password details.
- Some organisations may restrict account changes and manage them centrally.
If you're unable to update your information, please contact your HR or support team.