If you've recently been enrolled into the workplace pension and decide it's not right for you, you may be able to opt out within one month of becoming a member.
Important: This article applies only if your organisation uses the platform's Auto Enrolment functionality to manage pensions.
How Do I Request to Opt Out?
During your opt-out period, you'll see a Request to Opt Out button on your pension details page in the employee portal.
To submit an opt-out request:
- Open your Pension details page.
- Select Request to Opt Out.
- Review the information provided.
- Confirm your request.
This will start the opt-out process.
What If I Can't See the 'Request to Opt Out' Option?
If the Request to Opt Out button isn't available, it may mean that pension opt-outs are managed outside the portal.
In this situation, you'll need to contact your HR or Benefits team for guidance on the process that applies within your organisation.
How Do I Confirm My Opt-Out Request?
When you select Confirm to Opt Out, you'll be presented with the relevant terms and conditions.
Before continuing:
- Review the information carefully.
- Ensure you understand the effect opting out will have on your pension membership.
- Confirm that you wish to proceed.
Once confirmed, your opt-out request will be submitted for processing.
What Happens After I Submit My Opt-Out Request?
After submitting your request:
- You'll see a confirmation summary.
- Information about future re-enrolment may be displayed.
- Your HR or Benefits team will be notified of your request.
- Your pension status will be updated once the request has been processed.
Can I Opt Out at Any Time?
No. Opting out is only available during the statutory opt-out period after joining the pension scheme.
If you're already an active pension member and your opt-out period has ended, you'll need to follow your organisation's process for leaving the pension scheme or ceasing membership instead. Refer to the relevant pension guidance in the portal or contact your HR or Benefits team for further assistance.