If you can’t see a particular benefit in your benefits portal, it may be because it isn’t included in the current benefit window or it’s not the right time for you to select or amend it. Some benefits are only available at specific times.
If the benefit is a Pension, this may also mean that you’re not currently eligible or haven’t been enrolled yet.
In any of these cases, please contact your HR or Admin team, who will be able to check and help resolve this.