How you access your employee benefits portal depends on your organisation's setup and security requirements.
You may be able to:
- Access the portal using Single Sign-On (SSO)
- Log in using a username and password
- Use Two-Step Verification during sign-in
- Access the portal using the mobile app (if available)
Your organisation may use one or a combination of these access methods.
Which access method do I use?
Your employer will decide how employees access the benefits portal.
If you're unsure which access method applies to you, refer to your internal guidance or contact your HR team.
What is Single Sign-On (SSO)?
Some organisations use Single Sign-On (SSO), which allows you to access the benefits portal quickly and easily through your existing company systems.
In many cases, you can simply click a link or icon to open the portal without needing to create or remember a separate set of login credentials.
Access may be available via:
- A link on your desktop
- Your company intranet or internal portal
- A bookmarked page provided by your organisation
- A link within another HR or company system
- Another connected business application
Your organisation will confirm the correct access method for you.
How do I access the portal using a username and password?
Some organisations require employees to log in directly using a username and password.
When accessing the portal for the first time, you may be asked to:
- Register your account
- Verify your email address
- Create login credentials
- Set up security preferences
Your organisation may send you a registration or activation email containing instructions to get started.
What is Two-Step Verification?
Two-Step Verification adds an extra layer of security when signing in.
If enabled by your organisation, you may be asked to:
- Enter a security code sent to your email or phone
- Approve the login using an authentication application
You may be required to complete this step each time you log in or when signing in from a new device.
Can I access the benefits portal using the mobile app?
If your organisation has enabled mobile app access, you can manage your benefits using the Zest Benefits mobile app.
Depending on your organisation's setup, you'll sign in using:
- Single Sign-On (SSO), or
- Your username and password
Additional security checks, such as Two-Step Verification, may also apply.
Need More Help?
This article provides an overview of the available access methods.
For detailed guidance, please refer to the relevant Help Centre articles for:
- Registering and logging in for the first time
- Single Sign-On (SSO)
- Two-Step Verification
- Mobile app setup and login
If you're still unsure how to access the portal, contact your HR team or follow your organisation's internal guidance.