Why has a benefit been added to my package automatically?

Louise Marshall
Louise Marshall
  • Updated

Some benefits may be added to your benefits package automatically.

This can happen when:

  • The benefit is fully funded by your employer.
  • The benefit is being renewed for a new scheme year.
  • Your employer has automatically enrolled eligible employees into the benefit.
mceclip0.png

How can I tell if a benefit has been added automatically?

Automatically added benefits will appear in the My Benefits Package section of the My Benefits page.

If the benefit is due to start in the future, it will show a status of Starting alongside the effective date.

Can I make changes to an automatically added benefit?

Depending on the benefit and whether a benefit window is open, you may be able to:

  • View the benefit details
  • Change your selection
  • Remove the benefit

Some automatically added benefits are fully funded by your employer and may be provided as part of your employment package. In these cases, the benefit may be view-only and cannot be changed or removed.

The options available to you will depend on the benefit and your employer's benefit rules.

What happens if I don't take any action?

In many cases, no action is required. For example, if the benefit is fully funded by your employer, it may be automatically provided to you and available on a view-only basis.

If changes are allowed and a benefit window is open, you can review and update your selection if needed.

If you don't make any changes before the benefit window closes, the benefit will be automatically confirmed using the current selection. This means any defaulted benefits and any selections you have made will be carried forward and applied when the benefit takes effect.

If you're unsure whether you need to take any action, review the benefit details to see whether changes are available.

How do I change or remove a benefit?

If changes are allowed, you must:

  1. Make your changes before the benefit window closes.
  2. Complete the Review & Confirm step.
  3. Submit your selections to save your updates.

Changes will not be applied until the Review & Confirm step has been completed.

Key Information

  • Some benefits are added automatically by your employer.
  • Automatically added benefits will appear in My Benefits Package.
  • You may be able to change or remove them during an open benefit window.
  • If you take no action, the benefit may be automatically confirmed when the window closes.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request