Why am I seeing this message?
You’re seeing this message because one or more of your selected benefits require manual approval.
This means that after you submit your benefit selections, an administrator must review and approve them before any changes can be made.
Your selections are treated as a single benefit package, so:
- If any one benefit within your selection requires approval
- Your entire package will be temporarily locked
While your request is being processed, you won’t be able to edit or update your selections.
Why do some benefits need to be approved?
Some benefits require approval to make sure the request is suitable and meets company policies before it’s finalised.
For example, benefits such as holiday buy/sell, car schemes, or cycle to work may need to be checked or validated by a manager or administrator before they can be approved.
This helps ensure that your request aligns with business requirements and any relevant eligibility rules.
What do I need to do?
No immediate action is required.
Once your request has been reviewed and processed, you will be able to return to your portal and make changes if needed.
If you need to make changes urgently, please contact your HR or benefits team, as they may be able to assist.