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Employee Help
Benefit Alerts & Troubleshooting
Benefit Alerts & Troubleshooting
Provides guidance on troubleshooting common benefit selection messages and resolving issues.
General Benefit Alerts
How to Resolve Benefits that Require Attention
Costs for This Benefit Will Be Configured by Your Employer
Changes Unavailable While Your Request Is Being Processed
Flex Allowance Alerts
Your Selection Exceeds Your Available Flex Allowance
Flex Allowance Exceeded – Excess Will Be Taken from Salary
Any Unused Portion of your Flex Allowance will be Lost.
Unused Flex Allowance – Balance May Be Released To Salary
National Minimum and Living Wage check Alerts
National Minimum Wage Warning – Salary May Fall Below Limit
National Minimum Wage Restriction – Selection Prevented
Dependant Alerts
Dependant no Longer Eligible
The Selection Assigned to You Is No Longer Available
Beneficiary Alerts
One or More Beneficiaries Must Be Assigned to This Benefit
Free Cover Level Alerts
Your selection has exceeded the Free Cover Limit
Linked Benefit (Related) Alerts
Required Benefit Not selected
Cover Level Exceeds Allowed Limit
Pension Allowance Alerts
Pension Contribution has been Automatically Capped
Pension Selection Warning – Employer Contribution Limit Reached
Pension Contribution Warning – Employer Contribution Capped
Data Capture Alerts
Please Provide the Additional Information Required Below
Window Alerts
Switching Windows Will Discard Your Current Selections