Why am I seeing this message?
Some benefits require extra information to be provided when you select them. This helps the provider set up your benefit correctly.
For example, benefits like Tastecard, Gourmet Society, or National Trust may need additional details so they can issue membership access or cards.
What does this mean?
This is called data capture. The information requested can vary depending on the benefit.
If extra details are needed, you’ll see an “Information Required” section when viewing or selecting the benefit.
You may be asked to provide details such as:
Recipient Full Name
Recipient Email Address
Car details (Make, Model and Registration details)
What do I need to do?
- Go to the relevant benefit
- Find the Information Required section
- Select Add and enter the requested details
Once added, you can:
- Update the information if something changes
- Remove it if the benefit allows
You can make changes at any time while the window is open.
Mandatory information
Some fields are mandatory and must be completed before you can continue.
If you try to proceed without filling them in, you’ll see a message and won’t be able to continue until all required information has been provided.