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Louise Marshall

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Articles

Recent activity by Louise Marshall

  • Understanding Your Employee Benefits

    When you open a benefit in the employee portal, you'll be able to view information about the benefit, your current selection, and any actions available to you.The information shown may vary dependi...

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  • Your selection has exceeded the Free Cover Limit

    What is a free Cover Limit?A Free Cover Limit is the maximum level of cover you can have without needing medical checks.If you choose cover above this limit, you may need to complete an underwritin...

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  • Pension Contribution Warning – Employer Contribution Capped

    Why am I seeing this message?You’re seeing this message because your pension selection may exceed your Annual Allowance.You will receive a warning if your selected contribution is higher than the a...

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  • Any Unused Portion of your Flex Allowance will be Lost.

    Why am I seeing this message?You’re seeing this message because any unused portion of your Flex Allowance will be lost if it is not used within the available term.You are given a set period of time...

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  • How to View and Download P11Ds

    If P11Ds are available to you and at least one P11D has been uploaded, you'll see a My Pay option in the employee portal menu.What Is the My Pay Section?The My Pay section allows you to view and do...

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  • How to View, Edit, and Delete Claims

    You can view and manage your claims directly from the Benefit Details page in the employee portal.Depending on the claim status, you may be able to:Update claim detailsAdd or remove receiptsDelete ...

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  • How to Add Additional Benefit Information (Data Capture)

    Some benefit providers require extra information when you select a benefit. This helps them set up and manage your benefit correctly.For example, benefits such as Tastecard, Gourmet Society, or Nat...

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  • How Do I View Benefit Details and Policy Documents?

    When you open a benefit, the Benefit Information section provides information about how the benefit works, what's included, and any supporting information available to help you make an informed dec...

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  • Managing Zest Benefits App Settings

    What Settings Can I Manage for the Zest Benefits App?Some Zest Benefits app settings can be managed directly through your device settings.These settings may include:Biometric login (Face ID, finger...

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  • How Do I Add a New Device for Two-Step Verification?

    If you've removed an old device and are still logged in to the benefits portal, you can set up Two-Step Verification on a new device straight away.Add a New DeviceGo to My Details.Select My Account...

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