Louise Marshall
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Latest activity by Louise Marshall
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Louise Marshall created an article,
An Overview of Your Total Reward Statement
Your Total Reward Statement provides a clear view of the value of your overall reward package, bringing together more than just your salary.It combines the various elements of your pay and benefits...
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Louise Marshall created an article,
How to Reset Your Password
If you remember your username but have forgotten your password, you can reset it from the benefits portal login page.Reset your passwordSelect Forgot Password on the login page.2. Enter your userna...
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Louise Marshall created an article,
How to Select, Review and Confirm Your Benefits
When a window is open, there are three simple steps to follow if you want to add, change, or remove benefits:SelectReviewConfirmStep 1: Select Your BenefitsIn this step, you choose the benefits you...
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Louise Marshall created an article,
How are Benefit Costs Calculated?
Benefit costs may be displayed in different ways depending on how the benefit has been set up. For example, costs may be shown as:MonthlyWeeklyAnnualOne-off paymentsWhy might my monthly or weekly c...
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Louise Marshall created an article,
How do I change how benefit costs are displayed?
You can choose how benefit costs are displayed throughout the portal.By default, costs are shown monthly, but you can choose to view costs as:MonthlyWeeklyAnnual (where available)Once you change yo...
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Louise Marshall created an article,
Why has a benefit been added to my package automatically?
Some benefits may be added to your benefits package automatically.This can happen when:The benefit is fully funded by your employer.The benefit is being renewed for a new scheme year.Your employer ...
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Louise Marshall created an article,
I haven't received my verification email
When you're invited to access Zest, a verification email is sent to the work email address registered by your employer. This email contains a verification link that you'll need to activate your acc...
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Louise Marshall created an article,
How to End Your Pension Membership
If ending your pension membership is currently available, you may be able to submit the request directly through the employee portal.Please note that this option is usually only available during an...
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Louise Marshall created an article,
How Do I Set Up the Zest Benefits Mobile App?
How do I download the Zest Benefits app?Download the Zest Benefits app from:Apple App StoreGoogle Play StoreYou may also be able to access a download link from Employee Menu > App Management within...
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Louise Marshall created an article,
Ways to Access Your Employee Benefits Portal
How you access your employee benefits portal depends on your organisation's setup and security requirements.You may be able to:Access the portal using Single Sign-On (SSO)Log in using a username an...
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