Louise Marshall
Articles
Recent activity by Louise Marshall
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How Do I Reset the Zest Benefits Mobile App?
When Should I Reset the Mobile App?You can use the Reset App on Start-Up option to clear the app settings and restart the setup process.You may want to do this if:You've left your organisation and ...
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How Do I Remove a Device from Two-Step Verification?
This article explains how to remove a device from Two-Step Verification (2SV), what to do if you've changed devices, and how to set up Two-Step Verification again if required.How Do I Remove a Devi...
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Pension Managed as a Flexible Benefit - Understanding Your Pension Journey
When you join your company, your pension may appear on the benefits platform as part of your overall benefits package. However, enrolment is often postponed for up to three months from your start d...
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How to Select a Benefit with a Fulfilment Date
What is a Fulfilment Date?A Fulfilment Date is the date you expect to receive, collect, or gain access to a benefit.Examples include:Delivery of a productCollection of equipmentAccess to a serviceF...
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Understanding Your Employee Benefits
When you open a benefit in the employee portal, you'll be able to view information about the benefit, your current selection, and any actions available to you.The information shown may vary dependi...
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Your selection has exceeded the Free Cover Limit
What is a free Cover Limit?A Free Cover Limit is the maximum level of cover you can have without needing medical checks.If you choose cover above this limit, you may need to complete an underwritin...
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Pension Contribution Warning – Employer Contribution Capped
Why am I seeing this message?You’re seeing this message because your pension selection may exceed your Annual Allowance.You will receive a warning if your selected contribution is higher than the a...
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Any Unused Portion of your Flex Allowance will be Lost.
Why am I seeing this message?You’re seeing this message because any unused portion of your Flex Allowance will be lost if it is not used within the available term.You are given a set period of time...
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How to View and Download P11Ds
If P11Ds are available to you and at least one P11D has been uploaded, you'll see a My Pay option in the employee portal menu.What Is the My Pay Section?The My Pay section allows you to view and do...
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How to View, Edit, and Delete Claims
You can view and manage your claims directly from the Benefit Details page in the employee portal.Depending on the claim status, you may be able to:Update claim detailsAdd or remove receiptsDelete ...
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