Louise Marshall
Articles
Recent activity by Louise Marshall
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Understanding Fulfilment Dates in Your Benefits
What is a Fulfilment Date?For certain benefits, you’ll now be asked to select a Fulfilment Date. This is the date you expect to receive or collect your benefit (for example, delivery of a product o...
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How to Resolve Benefits that Require Attention
Why is my benefit showing as needing attention?When a benefit window opens, some benefits may require your attention before they can continue.This can happen if:Required information is missing (for...
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Off-Platform Benefits – What You Need to Know
What are off-platform benefits?Some benefits offered by your organisation are selected and managed outside of the Zest portal. These are known as off-platform benefits.Instead of making your select...
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How to Switch Between Multiple Benefit Windows
Can I have more than one benefit window open?Yes. Depending on your employer's benefits programme, you may have access to multiple benefit windows at the same time.For example:Annual Enrolment Wind...
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