Louise Marshall
Articles
Recent activity by Louise Marshall
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An Overview of Your Total Reward Statement
Your Total Reward Statement provides a clear view of the value of your overall reward package, bringing together more than just your salary.It combines the various elements of your pay and benefits...
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How to Reset Your Password
If you remember your username but have forgotten your password, you can reset it from the benefits portal login page.Reset your passwordSelect Forgot Password on the login page.2. Enter your userna...
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How to Select, Review and Confirm Your Benefits
When a window is open, there are three simple steps to follow if you want to add, change, or remove benefits:SelectReviewConfirmStep 1: Select Your BenefitsIn this step, you choose the benefits you...
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How do I change how benefit costs are displayed?
You can choose how benefit costs are displayed throughout the portal.By default, costs are shown monthly, but you can choose to view costs as:MonthlyWeeklyAnnual (where available)Once you change yo...
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How to End Your Pension Membership
If ending your pension membership is currently available, you may be able to submit the request directly through the employee portal.Please note that this option is usually only available during an...
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Ways to Access Your Employee Benefits Portal
How you access your employee benefits portal depends on your organisation's setup and security requirements.You may be able to:Access the portal using Single Sign-On (SSO)Log in using a username an...
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How to Amend Your Pension Contribution
If you're enrolled in a pension scheme and have access to the employee portal, you may be able to update your pension contribution amount, depending on your employer's setup and whether changes are...
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Understanding How Your Pension May Be Managed in Your Portal
Why Your Pension Experience May DifferWhen you log into the portal, the pension information, communications, and actions available to you may vary depending on how your employer manages pensions.Em...
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How to Register and Log In for the First Time
When you log in to the benefits portal for the first time, you’ll need to complete a short registration process.Before you begin, you'll receive:An invitation email to registerA verification email ...
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Required Benefit Not selected
Why am I seeing this message?Some benefits in Zest are linked (or related), which means they need to be selected together in a specific order.For example:You may need to select Critical Illness for...
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