Louise Marshall
Articles
Recent activity by Louise Marshall
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Managing Your Benefits with the Mobile App
The Zest Benefits mobile app allows you to view and manage your employee benefits from your mobile device. The app includes the same core benefit management features as the desktop portal, making ...
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How to Receive a Username Reminder
If you’ve forgotten your username, you can request a reminder from the login page.Request a Username ReminderSelect Forgot Username on the login page.2. Enter your email address3. Complete the secu...
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Why has a benefit been added to my package automatically?
Some benefits may be added to your benefits package automatically.This can happen when:The benefit is fully funded by your employer.The benefit is being renewed for a new scheme year.Your employer ...
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How to Remove or Terminate a Benefit
Can I remove or terminate a benefit?You may be able to remove or terminate a benefit if termination is permitted and an open benefit window is available.How do I remove or terminate a benefit?Navig...
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How Do I Self-Register for the Benefits Portal?
You may be able to self-register for access to the benefits portal if your employer has added your email address to the platform.Please note: Self-registration may not be available for all organisa...
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How to Change Your Benefit Level: Step Rules Explained
What are Step Rules?Some benefits allow you to choose a level of cover from a range of options, such as Life Assurance based on a multiple of your salary.To help manage changes fairly over time, th...
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Understanding Your Benefit Cost Summary
What Is the Benefit Cost Summary?The Benefit Cost Summary appears at the bottom of the My Benefits page.It helps you understand:The total cost of your benefit selectionsHow those costs are deducted...
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How Do I Self-Register Using a Registration Code?
You may be able to self-register for the benefits portal using a registration code provided by your employer.Please note: You do not need to complete this process if you have already registered usi...
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Understanding Benefit Status Updates (Banners)
As you make and submit benefit selections, you may see status banners on the benefit details page. These banners help you understand the current status of your benefit selection and whether any fur...
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How to Use Your Flex Allowance
What is a Flex Allowance?A Flex Allowance is an amount provided by your employer that can be used to pay for eligible benefits.Instead of paying for these benefits from your salary, the cost is ded...
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