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Louise Marshall

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Articles

Recent activity by Louise Marshall

  • How Do I Set Up Two-Step Verification?

    Two-Step Verification adds an extra layer of security to your account and helps protect your personal information.If Two-Step Verification is enabled by your organisation, you'll be prompted to set...

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  • How to Register and Log In for the First Time

    When you log in to the benefits portal for the first time, you’ll need to complete a short registration process.Before you begin, you'll receive:An invitation email to registerA verification email ...

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  • I haven't received my verification email

    When you're invited to access Zest, a verification email is sent to the work email address registered by your employer. This email contains a verification link that you'll need to activate your acc...

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  • How Do I Set Up the Zest Benefits Mobile App?

    How do I download the Zest Benefits app?Download the Zest Benefits app from:Apple App StoreGoogle Play StoreYou may also be able to access a download link from Employee Menu > App Management within...

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  • Auto Enrolment with Full Assessment - Understanding Your Pension Journey

    When you join your company, your pension may appear on the benefits platform straight away, although you may not be enrolled immediately due to a postponement period.This guide explains what you ca...

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  • Cover Level Exceeds Allowed Limit

    Why am I seeing this message?Some benefits in Zest are linked (or related) and include rules about how they can be selected - particularly around levels of cover.For example:Your partner’s level of...

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  • The Selection Assigned to You Is No Longer Available

    Why am I seeing this message?Some benefits can be selected specifically for your partner, including:Partner Life AssurancePartner Critical IllnessPartner Health AssessmentsThese will often have age...

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  • Why Can't I see My Benefit?

    If you can’t see a particular benefit in your benefits portal, it may be because it isn’t included in the current benefit window or it’s not the right time for you to select or amend it. Some benef...

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  • National Minimum Wage Restriction – Selection Prevented

    Why am I seeing this message?You’re seeing this message because your benefit selections would reduce your taxable salary below the National Minimum Wage (NMW) or National Living Wage (NLW).When you...

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  • Pension Selection Warning – Employer Contribution Limit Reached

    Why am I seeing this message?You’re seeing this message because your pension selection may exceed your Annual Allowance.You will receive a warning if your selected pension contribution is higher th...

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