Louise Marshall
Articles
Recent activity by Louise Marshall
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How Do I Set Up Two-Step Verification?
Two-Step Verification adds an extra layer of security to your account and helps protect your personal information.If Two-Step Verification is enabled by your organisation, you'll be prompted to set...
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How to Register and Log In for the First Time
This article walks you through registering on the Zest Benefits portal for the first time, from clicking your invitation email to completing email verification.When you log in to the benefits porta...
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I haven't received my verification email
When you're invited to access Zest, a verification email is sent to the work email address registered by your employer. This email contains a verification link that you'll need to activate your acc...
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How Do I Set Up the Zest Benefits Mobile App?
This article explains how to download, set up, and log in to the Zest Benefits mobile app. You'll need your App ID before you can sign in your employer will provide this.How do I download the Zest ...
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Auto Enrolment with Full Assessment - Understanding Your Pension Journey
When you join your company, your pension may appear on the benefits platform straight away, although you may not be enrolled immediately due to a postponement period.This guide explains what you ca...
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Cover Level Exceeds Allowed Limit
Why am I seeing this message?Some benefits in Zest are linked (or related) and include rules about how they can be selected - particularly around levels of cover.For example:Your partner’s level of...
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The Selection Assigned to You Is No Longer Available
Why am I seeing this message?Some benefits can be selected specifically for your partner, including:Partner Life AssurancePartner Critical IllnessPartner Health AssessmentsThese will often have age...
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Why Can't I see My Benefit?
If you can’t see a particular benefit in your benefits portal, it may be because it isn’t included in the current benefit window or it’s not the right time for you to select or amend it. Some benef...
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National Minimum Wage Restriction – Selection Prevented
Why am I seeing this message?You’re seeing this message because your benefit selections would reduce your taxable salary below the National Minimum Wage (NMW) or National Living Wage (NLW).When you...
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Pension Selection Warning – Employer Contribution Limit Reached
Why am I seeing this message?You’re seeing this message because your pension selection may exceed your Annual Allowance.You will receive a warning if your selected pension contribution is higher th...
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