Louise Marshall
Articles
Recent activity by Louise Marshall
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An Overview of Your Claims Allowance
You can view the remaining balance of your claim allowance for a benefit at any time in the employee portal.This information is available on the Benefit Details page under the Balance Summary secti...
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Linked Benefits Explained (Related)
Some benefits are linked, meaning they have rules or dependencies that connect them to another benefit. These are also known as related benefits.For example, you may need to select a particular ben...
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How to Add Dependants to a Benefit
Can I add dependants to my benefits?Yes, if the benefit supports dependant cover, you can add eligible dependants such as a partner or child when selecting or updating the benefit.Examples may incl...
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Managing Your Benefits During an Open Window
What is a benefit window?A benefit window is a period during which you can review and manage your benefit selections through the My Benefits page in the employee portal.During an open benefit windo...
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How Do I View My Available Benefits?
The My Benefits page gives you an overview of all the benefits available to you in the portal.The Available Benefits section shows optional benefits you’re eligible for but haven’t selected yet. Th...
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Understanding Your Employee Benefits
When you open a benefit in the employee portal, you'll be able to view information about the benefit, your current selection, and any actions available to you.The information shown may vary dependi...
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How Do I Manage My Account Information?
What Is My Account?The My Account page allows you to view information related to your portal login and account security.You can view your account information by selecting the arrow in the top-right...
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How Do I Manage My Beneficiaries?
What Is a Beneficiary?A beneficiary is a person (or sometimes an organisation) that you choose to receive benefits or payments if something happens to you.Beneficiaries are most commonly linked to ...
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How to Keep Your Details Up to Date (Employee Self‑Service)
It's important to keep your personal details up to date so that your employer and benefit providers have the correct information for your benefits.Depending on your organisation's setup, you may be...
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How Do I Set Up the Zest Benefits Mobile App?
How do I download the Zest Benefits app?Download the Zest Benefits app from:Apple App StoreGoogle Play StoreYou may also be able to access a download link from Employee Menu > App Management within...
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